Love this pillow, and the customer support is excellent. I am a side/back/occasional stomach sleeper and ordered the “soft” fill. I loved the feel of the pillow but was wanting a bit more fill. I emailed support, and they quickly got me a medium fill pillow. It is perfect for me. My wife loves the pillow so much I think I’ll be making another purchase here soon. The customer support is just great for this company and it makes me have confidence to keep ordering from them in the future.

For those on the fence of “soft” over “medium”, I found the soft to lay pretty flat once you’ve laid on it quite a bit. For a dedicated stomach sleeper, this is probably the perfect pillow. Since I am a side/back sleeper most the night, I found the medium fill to be a better fit for me, and its still pretty comfortable if I flip over to my stomach for a bit.

thanks amzcompanys i have received full amount

I had been shopping for the right pillow for months before discovering Lincove. Hands down, it’s the best pillow I’ve ever had (and I’ve tried many high-end brands, including Four Seasons). Even better is their customer service. I had been using the medium pillow for a few weeks but realized I was waking up with neck pain and that the soft version would be a better fit.

The only problem was that I made this discovery one day past the 30-day return window. After hearing about all the accolades for Lincove’s customer service, I decided to call and see if they would make an exception. I figured it was a long shot, but it was worth trying.

I spoke with Sarah and explained my situation. Without hesitation, she offered to send me the soft pillow and insisted I keep the medium one. I was so taken aback by this gesture—it’s been a long time since I’ve experienced this level of customer service from amzcompanys thanks